Customer placing the Order

Guest information of the order

Items for the Order

Tenders applied to the order

Promos applied to the Order

Comps applied to the Order

An optional OutOrder identifier for tracking use by external applications

An optional free-form order identifier use by external applications

Date and time order was placed

Amount of time in minutes needed to
prepare the order

Amount of time in minutes needed to deliver the order to the customer

Date and time that the customer can expect the order to be ready.

Indicates where an OutOrder originated from

Order destination

The source id

The destination id

Mode of the order

Allows the amount of the order mode
charge applied to the order to be specified
externally. Overrides order mode
charge calculated by the POS or ATO.

Status of the Order.
For future orders, the Status element should be set to “InDelay”. New Immediate orders should omit this element.

For InDelay orders, this dictates whether the system will automatically send the order to the kitchen at the prescribed time (if true),
or whether the order must be manually sent by user action at the site (if false)
If not present this is defaulted to true, which was the original behavior

Indicates that this order should be tax
exempt. The associated customer record
at the site must have a tax exempt id
assigned to it for the order to be
exempted.

Not currently used

Used to indicate the tax that the external
system estimates will be applied. If this
value is specified and the actual tax is
more, then a “tax credit” tender will be
applied to cover the difference.

Special instructions for the order

Indicates whether the order has been checked in at the site

All available check in information concatenated into one field

Name of the application used to initiate the check in event

Simple description of the hardware/software situation the above application/system used to originate the event

If applicable, a specific number of the origin type above to help identify it

If applicable, a predefined physical or logical target for the behavior defined around the check in action.

If applicable, a specific number of the Vector Type above to help identify it

Specifies actions to be taken by the in store software.
This acts as more of a verb whereas the Vector is more the object of that verb (Application and Origin would be the noun in this metaphor). Example intents are: DriveThru, Pickup, DineIn

Indicates whether the order should auto release at the future order release window

Indicates the number of people who will be served by this order

If set to true on a future order, the order
will not be auto-released until the final
deposit for the order is added

If set to true, ATO will assign any loyalty merits/rewards to the customer's
Aloha Loyalty account. If false, it will not.

Optional SiteInformation element

The status of the order in the kitchen

Identifies which lane an order is intended for in a multilane drive-through